Single Account Import

[JayBaen]

I'm having issues doing a Single Account restore from Iworx box to Iworx box and getting this message at the end of the "failure output,"

Invalid option value : Storage Space

The account should have unlimited space available to it.

What does this error mean, and is there another restore option that may allow it to work better?

JB

[IWorx-Socheat]

Bad news is the backup file is "corrupt". Good news is it's really easy for us to fix it. :) Please open a ticket, let us know where we can access the backup file, and we'll fix it up for you.

Socheat

[JayBaen]

Grand ... good to hear.

This file is between 300 and 400 MB -- would it make sense for me to have the file available on the destination server and then give you access?

JB

[IWorx-Socheat]

It doesn't really matter to me where it is, as long as I can get to the file. :)

Socheat

[JayBaen]

... and, ticket closed.

Thanks for the assist Socheat - worked like a charm.

JB

[thetoolman]

Can you post a patch or instructions on how to fix a backup file that is corrupt? I have this same problem on our dedicated server.