Help! Something Went Terribly Wrong, Socheat!!

[Mark]

SOMEONE, ANYONE! PLEASE HELP ME! :(

I uninstalled PHP with the command yum remove PHP, and put it back with yum install php.

BUT IT REMOVED INTERWORX, FOR SOME REASON. IT REMOVED INTERWORX! I TRIED TO INSTALL IT AGAIN, BUT MY SERVER WON'T EVEN LOAD ANYMORE! ONLY SSH WORKS!

HELP!

[EverythingWeb]

If you removed the php-iworx rpm, then I of hazarded a guess that iworx might have been able to restore the system for you.

However if you've tried to now re-install Iworx, then it may be a slightly bigger problem now. Can you confirm if your home directory is still there with website data?

DONT RUN THE goiworx.pex script WHATEVER YOU DO!

Put in a critical ticket to Iworx and see. You may be able to get a response this evening.

Sorry to hear this has happened. For future ref, dont delete anything like php-iworx etc.

[Mark]

The /home/ data is still there- I checked. I am happy, since it would seem nothing is lost since I have a full backup of each site within the home directory. :)

I already opened a CRITICAL ticket. :)

[rone]

Hi Mark,

I think it is time to open a support ticket.

[Mark]

I am also downloading the full backups from the home directory via WinSCP. :)

[IWorx-Socheat]

There is a dependency between the system PHP and InterWorx. In other words, InterWorx needs a php RPM installed for it to work. If you remove PHP with yum, yum will attempt to resolve these dependencies. Right before you clicked "Y" to remove the PHP package, yum displayed the list of *other* packages that would be removed as a result. You probably didn't notice InterWorx was listed in that list. It would've looked something like this:

Dependencies Resolved

================================================== ===========================
Package Arch Version Repository Size
================================================== ===========================
Removing:
php i386 4.3.11-100.rhe4x.iworx installed 7.3 M
Removing for dependencies:
interworx noarch 2.1.3-13.iworx installed 107 M
interworx-nodeworx noarch 2.1.3-13.iworx installed 5.4 M
interworx-siteworx noarch 2.1.3-13.iworx installed 3.9 M
php-domxml i386 4.3.11-100.rhe4x.iworx installed 106 k
php-mcrypt i386 4.3.11-100.rhe4x.iworx installed 38 k
php-mysql i386 4.3.11-100.rhe4x.iworx installed 51 k
php-pear i386 4.3.11-100.rhe4x.iworx installed 811 k
php-xmlrpc i386 4.3.11-100.rhe4x.iworx installed 89 k

Transaction Summary
================================================== ===========================
Install 0 Package(s)
Update 0 Package(s)
Remove 9 Package(s)
Total download size: 0
Is this ok [y/N]:

For future reference, when using Yum, take care to note what may get removed as a dependency :)

First, re-install PHP:
yum install php

Then, reinstall the InterWorx *RPMs*
rpm -Uvh --force http://updates.interworx.com/iworx/RPMS/noarch/interworx-2.1.3-13.iworx.noarch.rpm \
http://updates.interworx.com/iworx/RPMS/noarch/interworx-nodeworx-2.1.3-13.iworx.noarch.rpm \
http://updates.interworx.com/iworx/RPMS/noarch/interworx-siteworx-2.1.3-13.iworx.noarch.rpm

As EverythingWeb said, DO NOT RE-RUN GOIWORX.PEX

If all you did was remove PHP, and there weren't other dependencies removed, this should get things back to normal.

Socheat

[Mark]

.. it didn't work. :(

I did everything just as you said, and it retrieved/prepared/installed all 3 RPM's! My sites don't load, and neither does the control panel.

I typed in "service iworx start".. and it said "unrecognized service"! :(

[IWorx-Socheat]

Hi Mark,

Let's continue this in the support ticket you have open, rather than communicating in both locations. The problems you are having are specific to your situation, so the others probably aren't interested in the details. :)

Socheat

[Mark]

Okie dokie, thanks for the help. :D

[Mark]

I just wanted to say Socheat is the coolest guy alive. He fixed the entire thing for me. :)

[NEXCESS.NET (Greg)]

I just wanted to say Socheat is the coolest guy alive.


I disagree but whatever floats your boat :D HAHA

[Justec]

I disagree but whatever floats your boat :D HAHA

I disagree that you disagree, Socheat is leet!!! :p