R-n-R
04-09-2007, 01:42 PM
Here is what I would like to find out, in the new 3.0, would it be possible when a NEW SiteWorx account is set up to have Nodeworx create the FTP account default (ftp@anydomain.com) to log in directly to the public_html (/html) directory? (instead of the /home/anydomai directory.
OK let me explain why I would like to do it this way. I have a LOT of really computer challenged customers, I mean REALLY computer challenged. I mean I personally am not the sharpest nail in the bag, but giving good information I pick things up quickly and I try and treat my customer the same way giving them the information they need and flash Tutorials to show how things are done, but for some reason a lot of them don't want to learn or just can't. Many of these have NO clue as what a file structure is, much less how to point a ftp program to a specific remote directory and publish.
So what I usually have to do is manually go in to their siteworx account and change the remote directory where their software will publish directly to the web root doc directory (/html). That would take a big load off my support.
OK, before anyone says any thing, my more advance users that like saving files below /html directory for various reasons, yours truly included, well it will be a whole lot easier for them to just logon to Sitework and change the remote directory than it is for a total newb to even get a grasp on the whole concept. I can actually see the "deer in the head lights look" through the phone when I try to explain it to a real new newb.
So that is my reasoning in asking if the default can be changed. (Maybe on a server by server basis?)
OK let me explain why I would like to do it this way. I have a LOT of really computer challenged customers, I mean REALLY computer challenged. I mean I personally am not the sharpest nail in the bag, but giving good information I pick things up quickly and I try and treat my customer the same way giving them the information they need and flash Tutorials to show how things are done, but for some reason a lot of them don't want to learn or just can't. Many of these have NO clue as what a file structure is, much less how to point a ftp program to a specific remote directory and publish.
So what I usually have to do is manually go in to their siteworx account and change the remote directory where their software will publish directly to the web root doc directory (/html). That would take a big load off my support.
OK, before anyone says any thing, my more advance users that like saving files below /html directory for various reasons, yours truly included, well it will be a whole lot easier for them to just logon to Sitework and change the remote directory than it is for a total newb to even get a grasp on the whole concept. I can actually see the "deer in the head lights look" through the phone when I try to explain it to a real new newb.
So that is my reasoning in asking if the default can be changed. (Maybe on a server by server basis?)