Virus Filtering

InterWorx uses the ClamAV software package to detect software threats coming in through the email system.

Table of Contents

Enable/Disable SMTP Level Virus Scanning

SMTP level virus scanning allows ClamAV to scan email as it comes in to the SMTP server. This allows ClamAV to stop threats before they ever reach the system. If ClamAV detects a virus it will cause the SMTP service to reject the message.

Enable SMTP Virus Scanning

  1. Click the Icon System Services menu item if it is not already open.
  2. Click the Mail Server menu item if it is not already open.
  3. Click the Icon Virus Filtering menu item.
  4. Locate the ClamAV Options section.
  5. Select Enabled from the drop-down list labeled SMTP Virus Scanning.
  6. Click the button.
  7. You will see the following message at the top of the screen: ClamAV options updated successfully.
If the ClamAV and Freshclam daemons are stopped when you enable SMTP virus scanning, they will be automatically started.

Disable SMTP Virus Scanning

  1. Click the Icon System Services menu item if it is not already open.
  2. Click the Mail Server menu item if it is not already open.
  3. Click the Icon Virus Filtering menu item.
  4. Locate the ClamAV Options section.
  5. Select Disabled from the drop-down list labeled SMTP Virus Scanning.
  6. Click the button.
  7. You will see the following message at the top of the screen: ClamAV options updated successfully.
  8. The status of the ClamAV and Freshclam daemons will change to Stopped.

Start/Stop the Clam Anti-Virus Daemon

The stop and start procedures that follow assume that SMTP virus scanning is enabled.

Stop the ClamAV Service

  1. Click the Icon System Services menu item if it is not already open.
  2. Click the Mail Server menu item if it is not already open.
  3. Click the Icon Virus Filtering menu item.
  4. Locate the ClamAV Control section.
  5. Click the button.
  6. You will see the following message at the top of the screen: Service successfully stopped.
If you have SMTP virus scanning enabled and you stop the ClamAV service, mail delivery will stop until the ClamAV service is restarted or SMTP virus scanning is disabled.

Start the ClamAV Service

  1. Click the Icon System Services menu item if it is not already open.
  2. Click the Mail Server menu item if it is not already open.
  3. Click the Icon Virus Filtering menu item.
  4. Locate the ClamAV Control section.
  5. Click the button.
  6. You will see the following message at the top of the screen: Service successfully started.

Start/Stop the FreshClam Virus Update Daemon

The stop and start procedures that follow assume that SMTP virus scanning is enabled. Freshclam is the automatic virus definition update service used by ClamAV. If this is enabled, ClamAV will always have the most recent virus definitions.

Stop the Freshclam Service

  1. Click the Icon System Services menu item if it is not already open.
  2. Click the Mail Server menu item if it is not already open.
  3. Click the Icon Virus Filtering menu item.
  4. Locate the Freshclam control section.
  5. Click the button.
  6. You will see the following message at the top of the screen: Service successfully stopped.
  7. The Freshclam status field will change from Running to Stopped.

Start the Freshclam Service

  1. Click the Icon System Services menu item if it is not already open.
  2. Click the Mail Server menu item if it is not already open.
  3. Click the Icon Virus Filtering menu item.
  4. Locate the Freshclam control section.
  5. Click the button.
  6. You will see the following message at the top of the screen: Service successfully started.
  7. The Freshclam status field will change from Stopped to Running.