Category: How to: Setup an SSL Chain Certificate

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A chain certificate is a digital certificate that provides a bridge of trust between a Certificate Authority (CA) that your browser already trusts with a new and/or previously unknown CA that your browser may or may not already trust.


  • An existing SiteWorx account.
  • A SiteWorx account with a dedicated IP address.
  • An installed SSL Certificate.

How to: Setup a SSL Chain Certificate

  1. Click the Hosting Features menu item if it is not already open.
  2. Click the SSL Certificates menu item.
  3. Click the [Setup SSL Chain Certificate] link. If this link does not exist, you must setup a SSL Certificate first.
  4. Paste the Chain Certificate data into the text box.
  5. Click the Install button.
Nov 15, 2012, 8:14 pmBy: InterWorx
How to: Setup an SSL Chain Certificate
1 vote, 1.00 avg. rating (42% score)
(3) Comments
  1. Marcos: Hello, In the case of Comodo, which series this certificate for installation? AddTrustExternalCARoot.crt COMODORSAAddTrustCA.crt COMODORSAExtendedValidationSecureServerCA.crt
    October 14, 2014 at 10:56 am
    • Shaun: Marcos, when I ordered from Comodo they provided a .ca-bundle file which had the data that is for the "SSL Chain Certificate" section.
      October 20, 2015 at 4:27 pm
  2. Simon Byrne: In case anybody else is struggling with this, Symantec calls this the "Intermediate Certificate". If you run through the Symantec SSL checker and you get an error that says that you must set up your "Intermediate Certificate", then it must be pasted into the SiteWorx "SSL Chain Certificate" window.
    April 18, 2014 at 8:41 am

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