All of our orders from new clients are manually verified before the license keys are issued. Reseller partners and verified clients will receive new license keys within minutes of purchase. If you do not get your license key issued within 12 hrs please email firstname.lastname@example.org with your order number and we will look into it.
What you received was an automated courtesy notification that the credit card you have on file is nearing expiration.
If you are a direct client with an active license and support contract, and your issue directly relates to InterWorx itself, it will normally not be billable. In most cases, issues submitted by non direct clients will be billable unless it is a “quick fix.” Should we deem something to be billable, we will contact […]
We accept MasterCard, Visa, Discover, American Express, and PayPal.
Reseller license keys are auto generated without manual verification. For this reason we need to make sure we are paid for this license, and the easiest way to do this is with a credit card. PayPal does offer a MasterCard debit card if you absolutely MUST use PayPal for your payments. It is treated exactly the […]