Category: FAQ in "General / Pre-Sales" containing ""

Category: What types of problems does InterWorx officially support?

InterWorx will officially support our direct client’s issues with the InterWorx software and with the ancillary RPM’s which we provide (run rpm -qa | grep iworx for a list). Direct clients are those who purchased their license directly from the InterWorx website. Your license must be in good standing and support contract current to receive support. Problems […]

Support FAQ
Nov 11, 2012, 11:13 pmBy: InterWorx
0 votes, 0.00 avg. rating (0% score)
(0) Comments

Category: Alright. We’ve tried it and liked it. How do we move from demo to bought licenses?

You have two choices: You can contact our sales department and we can upgrade your existing key to an unlimited domain key and generate an invoice for you. When this is done all you have to do is sync the license ~iworx/cron/license.pex You can get a new license key: Order a new license key from […]

Demo
Nov 14, 2012, 12:28 amBy: InterWorx
0 votes, 0.00 avg. rating (0% score)
(0) Comments

Category: Why don’t see a cluster option in the online demo?

The online demo is not (yet) cluster activated.

Demo
Nov 14, 2012, 12:29 amBy: InterWorx
0 votes, 0.00 avg. rating (0% score)
(0) Comments

Category: What are the system requirements of InterWorx Control Panel?

InterWorx Control Panel runs on a variety of systems and hardware including Virtual Private Server (VPS) systems. Minimum System Requirements 768 MB of memory minimum, 1 GB at least recommended Pentium III 866 CPU 512 MB of disk space (for InterWorx Control Panel alone) If you are on a VPS system, then the above requirements […]

CentOSInstallationRHEL
Nov 11, 2012, 11:22 pmBy: InterWorx
0 votes, 0.00 avg. rating (0% score)
(2) Comments

Category: What kind of issues are appropriate and not appropriate for InterWorx Support?

InterWorx support is only for issues pertaining to the InterWorx control panel and directly related software, with a license purchased directly from InterWorx LLC. InterWorx support is NOT for: Clients who have purchased their InterWorx Control Panel licenses through resellers. Contact your reseller for support. Issues which are not caused by the InterWorx control panel. […]

Support FAQ
Nov 13, 2012, 11:44 pmBy: InterWorx
0 votes, 0.00 avg. rating (0% score)
(0) Comments

Forum Posts