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InterWorx Control Panel Troubleshooting Guide: Unified Index
Reseller
System Administrator - General Issues
Apache Web Server
Apache appears to be running and the command line says it's up but InterWorx says it isn't. What's going on?
What is the easiest way to redirect a subdomain to an URL?
How do I redirect webmail.domain.com ==> to http://www.domain.com/squirrelmail/ ?
Backup, Restore, and Import Systems
Is it possible to move my NodeWorx graph history to a new box?
Can I use a shell command to back up all domains but tell it to skip certain ones?
Clustering
DNS
I have set my DNS zones in my box but I still get my data center's default Reverse DNS setting. What's wrong?
None of my domains are resolving. What do I do?
My DNS is NOT resolving. YUM and wget are not working.
E-Mail
I'm trying to access my email but am getting the error "this user has no $HOME/Maildir"
I just opened a new SMTP port on my box but I can't seem to connect to it?
Outgoing SMTP email does not work but incoming mail works just fine. What's going on?
My server sends mail saying it is InterWorx Control Panel SMTP Server. Can I change this to something else?
Why does mail stay in my email queue?
MySQL Databases
Upon logging into InterWorx, the MySQL status box shows "Stopped" even though the service is running. I have looked through the logs, but there aren't any abnormal messages that I can see.
ProFTPd - FTP/SFTP/SCP
My FTP server shows as being up under the shell but NodeWorx says it is not. How do I fix this?
I am having problems with proftpd after editing it's configuration file. What's wrong?
Quotas
The quotas on my SiteWorx accounts aren't updating or showing correctly. What should I do?
Why aren't my databases counting toward my disc quota?
Can a corrupted quota crash my server?
I tried to create a SiteWorx account and the error log says "error changing quotas" (or something similar). What's up?
I'm running a VPS, and aquota.group and aquota.user are missing. What's wrong?
YUM, RPM, and Updates
InterWorx is still showing the old version number following an update. How do I fix this?
How do I prevent a particular RPM package from being overwritten by an update?
YUM isn't working. Help!
In YUM, I'm getting the message "Package glibc-dummy-centos-3 needs glibc-common = 2.3.2-95.33, this is not available." What's wrong?
I am on a VPS instance. I'm running out of disk space but InterWorx says I'm hardly using any.
General Linux Troubleshooting (RedHat Distros)
Configuration File and Program Locations (RedHat Distros)
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InterWorx Control Panel Troubleshooting Guide: Unified Index
Reseller
System Administrator - General Issues
Apache Web Server
Backup, Restore, and Import Systems
Clustering
DNS
E-Mail
MySQL Databases
ProFTPd - FTP/SFTP/SCP
Quotas
YUM, RPM, and Updates
General Linux Troubleshooting (RedHat Distros)
Configuration File and Program Locations (RedHat Distros)