FAQ tagged "licensing" containing ""

Category: What kinds of problems does InterWorx support?

InterWorx will officially support any direct client’s issues with the InterWorx software and with the ancillary RPM’s which we provide (run rpm -qa | grep iworx for a list). Direct clients are anyone who purchased their license directly from InterWorx. Your license must be in good standing and any applicable support contract current to receive […]

LicensingSupport FAQ
Nov 14, 2012, 12:14 amBy: InterWorx
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Why does InterWorx Control Panel need to “call home” periodically?

The product needs to contact a licensing server to enforce licenses. Anyone can download our software, the only thing that guarantees it has been paid for is the periodic license check. If the license does expire, then the InterWorx software displays an error page rather than what you would normally see. Websites, e-mail, ftp, etc […]

Licensing
Nov 14, 2012, 12:31 amBy: InterWorx
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I am getting the Invalid License error with InterWorx. How do I fix this?

Invalid InterWorx Control Panel License Solutions The license currently installed on this server is showing up as invalid to InterWorx Control Panel. This may be nothing more than a simple misconfiguration on your system, or the license could actually be invalid. Before opening a support ticket please try the following: Check your system time and […]

InstallationLicensing
Nov 11, 2012, 11:51 pmBy: InterWorx
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How to: Fix the Invalid License Error

Overview: There are a variety of reasons why you may get the “invalid license” error. They all relate in some way to the quad daily license verification. This How-To document will give the reader an overview of each cause and how to fix it. It is important to remember that this error does NOT mean that […]

Invalid LicenseIP ManagementLicensingthe last attempt to contact the license server failed.
Nov 12, 2012, 10:51 pmBy: InterWorx
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How to: Reset a License’s IP

Sometimes it is necessary to change the IP that an InterWorx Control Panel License is bound to. This is the case when a license is moved from one server to another OR if for some reason the IPs on the server change. Prerequesites An InterWorx Control Panel License purchased DIRECTLY from InterWorx, LLC. Those who […]

IP ManagementLicensing
Nov 12, 2012, 10:53 pmBy: InterWorx
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