How to Install and Use the Acronis Plugin for InterWorx

Server Configuration

In order to use the Acronis plugin, the following ports must be open on the server: 443, 8443, 44445, 5060 and 7770-7800

The following link can be used to verify that all necessary ports are open: Acronis Backup Cloud: Connection Verification Tool

How to Install the Acronis Plugin and Activate Backups in NodeWorx

1. Install the plugin by running the following command at the command line:

yum install interworx-plugin-acronis

Once the installation is complete, log into NodeWorx and navigate to NodeWorx > Plugins.

2. Click Edit next to Acronis under the Backup / Restore heading

3. In the popup, enter the Acronis account credentials & change the status dropdown to "Enabled".

4. Select Save. After refreshing the page, a new menu item named Acronis will be listed under the Server tab

5. Navigate to Server > Acronis and select "Enable Backup". This automatically installs the backup agent and enables backups

The Acronis plugin for InterWorx provides the following features:

• Single-signon to Acronis Backup Cloud
• Run backup
• Turn backup on/off
• View last backup status & time
• View when the next backup is scheduled
• View logs associated with acronis backups

Troubleshooting:

• If links are unresponsive or page content doesn't load, update the file permissions by running the following CLI command:

~iworx/bin/cvspermsfix.pex




• If encountering issues when activating the plugin, make sure that the data center URL is correct, and that it does not contain any trailing /

E.g. https://cloud.acronis.com will work, while https://cloud.acronis.com/ may result in an error




• If the backup agent installation fails, make sure that the following required packages are installed:



1. Package for building kernel modules: kernel-devel elfutils-devel elfutils-libelf-devel

Make sure that the package version matches the kernel version with the following commands:

Yum list installed | grep kernel-devel

cat /proc/version

If versions do not match, update the kernel and reboot with the following:

Yum update kernel

Reboot

2. GNU Compiler Collection (GCC) compiler system

The GCC version must be the same as the version used to compile the kernel. This can be checked with the following:

gcc -v

cat /proc/version

3. Make tool

The Make tool version can be checked with the following:

make -v