If you are a direct client with an active license and support contract, and your issue directly relates to InterWorx itself, it will normally not be billable. In most cases, issues submitted by non direct clients will be billable unless it is a “quick fix.” Should we deem something to be billable, we will contact […]
We accept MasterCard, Visa, Discover, American Express, and PayPal.
Reseller license keys are auto generated without manual verification. For this reason we need to make sure we are paid for this license, and the easiest way to do this is with a credit card. PayPal does offer a MasterCard debit card if you absolutely MUST use PayPal for your payments. It is treated exactly the […]
The invoice due date is a day or two after it’s created but we also give a 7-10 day grace period after that time before we would deactivate the license for non-payment. If you have a credit card, you can place it on file on your account and the invoice will be auto charged to it each term.
What you received was an automated courtesy notification that the credit card you have on file is nearing expiration.